Delivery Service Frequently Asked Questions

 How do you deliver your flowers?

    We personally hand-deliver our flowers in our own van. 

 

 

 

What do you charge for your delivery service?

The local delivery charge is £6.50

Where do you deliver to?

We deliver to the following local Postcode areas:-

TF1, TF2, TF3, TF4, TF5, TF7

We deliver to the following area locations within Telford:-

Admaston	Apley	Apley Castle	Aqueduct
Arleston	Bratton	Brookside	Coalmoor
Dawley	Dawley Bank	Donnington	Donnington Wood
Doseley	Dothill	Hadley	Hadley Castle
Halesfield	Heath Hill	Hinkshay	Hollinswood
Horsehay	Hortonwood	Ketley	Ketley Bank
Lawley	Leegomery	Lightmoor	Little Dawley
Madeley	Malinslee	Muxton	Nedge Hill
New Works	Oakengates	Old Park	Overdale
Priorslee	Randlay	Red Lake	Shawbirch
Snedshill	Spring Village	St. Georges	Stafford Park
Stirchley	Stirchley Village	Sutton Hill	Telford Town Centre
The Rock	Trench	Wellington	Wombridge
Woodside	Wrockwardine Wood

 

Telford Rural Area (TF6)

We cover a small part of the TF6 postcode area; this is a rural area and is by agreement only and will be an extra £1-2 charge depending on distance; please phone 01952 872950 to arrange a delivery in the following areas:-

Allscott	Cluddley,	Cold Hatton	Crudgington
Eyton upon the Weald Moors	Horton	Kynnersley	Leaton
Little Wenlock	Long Lane	Longden-upon-Tern	Overley
Preston on the Weald Moors	Sleap	Sleapford	The Humbers
Walcot	Wappenshall	Waters Upton	Wrockwardine

If you can not see your delivery location listed above, please phone 01952 872950 to see if we can help. 

When is your delivery service available?

Monday – Saturday. We do not deliver on Sundays except Mothering Sunday.

For our delivery service to be as efficient as possible, delivery runs are as follows - morning run form 8.30 AM  onwards and afternoon run from 3.30 PM onwards.

Delivery times are not guaranteed except for funeral flowers. However, depending on orders already received, we endeavour to deliver as soon as time allows. Funeral flower deliveries will take priority.

If you have a request regarding delivery, please phone to discuss, and we will try our best to accommodate.

Same-day orders must be placed before 12 noon. 

What happens if the recipient is out?

We will try to find a friendly neighbour willing to care for the flowers, and a card will be left to let the recipient know where the flowers are.

If we can not find a helpful neighbour, the driver will return the flowers to base, but a card will be left informing the recipient that we have flowers for them and to phone to arrange redelivery.

Do you deliver to The Princess Royal Hospital?

Sorry, no, as the PRH no longer accepts flowers to patients. 

Can I place a click and collect order online?

No, as this is now a studio-based florist service, we do not provide a collection service. 

Can I phone to talk to the person who will be dealing with my order?

Absolutely, yes, we are an independent local florist, and we love to talk with our customers, our florists answer our phone, and we are always happy to help. However, we may pop out to fetch essential supplies, milk for coffee, or maybe the odd chocolate bar from time to time. But we will return as soon as possible, so please leave your name and number with the answerphone, and we will call you back.